Useful Information
Please read our frequently asked questionsto find out more.
Shipping Details
When will my package be delivered?
Standard shipping is sent via Royal Mail.
The estimated delivery time is 2-5 days for the UK.
7-14 days for the US.
7-14 days for the Eurozone.
For other locations, delivery times vary depending on the country.
The estimated delivery time for Express Shipping is:
1-2 days for the UK.
3-5 days for the US.
3-5 days for the Eurozone.
For other locations, delivery times vary depending on the country.
How the product will be packaged.
Elevate the unwrapping experience with our thoughtfully designed packaging. Each jewelry is presented in an exquisite gift box, enhancing the joy of receiving and making it a delightful gift choice.
Return & Refund Policy
Your Satisfaction Is Our Priority: Returns and Refunds Policy
At our store, we value your satisfaction, and we want you to be completely happy with your purchase. Here’s how our returns and refunds process works:
- Returns Within 21 Days:
- How to Return an Item:
- Refund Process:
- Safety and Responsibility:
- Product Exchanges (Non-Custom):
Thank you for choosing our store! If you have any questions or need assistance, feel free to reach out. Happy shopping!
Material & Design
Are the products nickel free?
Our jewelry is nickel-free, lead-free, and cadmium-free, adhering to the highest standards. Our skilled artisans meticulously create each piece with hypoallergenic 925 sterling silver, ensuring durability and suitability for everyday wear.
What material are the products made of?
Our silver products are made from 925 sterling silver and should avoid contact with water, cosmetics, perfume, and similar substances.
Our steel products are crafted from high-quality steel and are water-resistant. They do not tarnish.
Our solid gold products are made from 14K gold and bear the 585 hallmark
Design
All our items are designed by us! Please be careful even if you have seen the same picture from other sellers.
