FAQs

Frequently Asked Questions

If you still have questions please use info@fuje.com and we will do our best to answer as soon as possible.

Shipping

After your order, we immediately start to process and ship your package in the same day. We send  all around the world no matter where you are. If you would like to have your pack fast, please select express shipping.

United Kingdom

Express (1-2 working days)- £3.95 

Standard (3-4 working days)- FREE Shipping for all the UK orders

Europe  

Express (2-4 working days) - £15   -- FREE Shipping for orders over £100

Fast (4-6 working days) --£10         -- FREE Shipping for orders over £70

Standard (6-10 working days) - £5 or FREE Shipping for orders over £50

United States

Express (2-4 working days) - $25  or FREE Shipping for orders over $200
Standard (4-10 working days) - $6 or FREE Shipping for orders over $100

Canada

Express (2-4 working days) - $15  or FREE Shipping for orders over $200
Standard (4-8 working days) - $6 or FREE Shipping for orders over $100

Rest of World

Standard (5-15 working days) - £15 or FREE Shipping for orders over £100

All UK orders placed on a weekday, before 1:00 pm (GMT) will be shipped out the same day!

Please ensure your delivery address is written in English to not cause delays.

Payment and Security

  • Fuje Art LTD works with the world's most secure and the most common payment systems under Shopify.
  • We do not view your card details, we do not save your personal information, or we do not process the transactions.
  • All are conducted under Shopify's payment method, which is 100% safe and secure.
  • You can choose to pay with Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay or PayPal. All are the same for us. 
  • Your transaction and payment details are directly handled by Shopify, our payment service provider, with secure encryption and under strict banking standards.
  • Your credit card details are sent directly to the bank and cannot be read or accessed by any parties other than your bank – Including Fuje Art Ltd.